Testimonials  : Australia Gift Shop :: AU$ :: Australian gift store

Testimonials from Satisfied Customers of Australia Gift Shop

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Without our customers, it is a simple fact that our business would not exist. We truly appreciate the kind and generous feedback many customers have given us.  Some of these comments have been posted below.

"Hi Adrian,

It was an absolute pleasure dealing and talking to you on the phone.
Thank you so much for the speedy service and hopefully Australia Post will be as efficient as you are.
Your friendly service was very much appreciated indeed.

Kind regards,
Evelyn" -
Evelyn F of Templestowe in Victoria, Australia 3/12/12

"Dear Adrian
Thank you for your email, we have received mail the past 2 days, so should be ok. Thank you for your concern, but luckily, we have not been affected by the floods, although we only live 15minutes drive from Grantham! It’s been such a devastating event, however very heartening to see all the goodwill and support Australians offer.

The floods have affected so many areas (yours too!) and I’ve never thought I’d ever say: enough of that rain!

Thank you for sending us the goods, we love your shop, it’s just fantastic.

Kind regards
Alice" -
Alice S B of Hatton Vale in Queensland, Australia 18/01/11


"Hello Adrian

Received the order today and I am very happy with it.
I look forward to doing business with you again.

All the best for Christmas,
Ken" -
Ken T of Glenorchy in Tasmania, Australia 6/12/10


"Hello from Norway! I desperately need one of your products that is "out of stock". It is one "Jute Carry Bag". Product ID: JBKK. Is it possible? My girlfriend visited Australia some years ago, and brought home a bag almost identical. She likes it very much, and has used it at the beach, when shopping, and so on. Now her Boxer dog has eaten it !!, - and she blames it on me!!(For not having secured the wardrobe where it was kept). Can you help me? I would be very grateful.
Best regards from Gol, Hallingdal, Norway; Ole Tom." - Ole Tom H of Gol in Norway 26/10/10 (morning)

AFTER WE EMAILED OLE TOM, DIRECTING HIM TO A SIMILAR BAG, THIS WAS HIS PRICELESS RESPONSE:
"Thanks for your answer. You have been most kind and helpful.
I have now ordered the Brushart Bag and a Tea Towel. Hopefully this will make my girlfriend forget about the faults of her dog and me.

For your information I have enclosed a picture of the persons involved. The guilty man, the guilty dog, and the innocent girl.

Kind regards
Ole Tom" - Ole Tom H of Gol in Norway 26/10/10 (evening)


"Good Morning Adrian,

Thank you so much for the wonderful service.
Our parcel arrived this morning and my sales team are very impressed with the gifts.
We are sure that our Japanese clients will love them!

I will keep your details on file for potential future orders as we are continually growing our international client base.

Thanks again!

Kind Regards,
Lu W.....
Marketing Coordinator" - Lu W from an internationally respected supply company in St Peters in Sydney, NSW 13/09/10


"Hi Adrian

Thank you so much for your wonderful service and beautiful gifts – I have been meaning to thank you previously, however have been extremely busy.

We received the Express Post parcel the next day. All the mouse pads are great - my manager was very impressed and feels our contacts in China will love them. The koala is gorgeous and very soft – the perfect present for our client’s 18 month old baby. LJWSolar Pty Ltd - Empowering you with solar solutionsHave a lovely day.

Kind regards
Robin " -
Robin Varian of LJW Solar Pty Ltd , Dural, NSW 28/04/10

"Thank you so much for your prompt reply and understanding. I will be placing another order within the next couple of weeks (phone bill and rates have to come first unfortunately) and will contact you when I do so... Thanks again. It is obvious you run a caring business and I am one customer who is definitely appreciative." - Margaret B from Yarram in Victoria, Australia 10/02/10

"Dear Adrian,
 ... I found your site and was very impressed. (I live in Victoria, but I'm 250 km from Melbourne in a small country town so there is nothing to purchase around here.)

The goods I bought from you - a couple of books, mouse mat with Aboriginal design, etc - are just perfect, and I was so impressed with the way you packaged them so that the book corners weren't bent. (Thank you.) " - Margaret B from Yarram in Victoria, Australia 09/02/10

"Hello Adrian, Tourism Australia
Thank you for couriering this to Japan for us. The address is as follows:
The Australian Delegation ...
Thank you Adrian.
Regards,
Bliss ... " -
Bliss F of Tourism Australia, Sydney 19/01/10

"Hello Adrian, I received my order of placemats this morning.

Thanx for the prompt service." - Uwa I from Brisbane, QLD, Australia 19/01/10

"Dear Adrian,
Thank you so much for the swift delivery of the toy koala I odered online on 8th January 2010. It arrived safely yesterday on the 15th January in Watford, UK! Brilliant!!
 
The koala was a replacement for one bought last year in Brisbane airport for my 2 year old son. He has carried it everywhere since he got it and even sleeps with it, so when it was lost (on Christmas Eve) he was incredibly upset. His father googled 'koala with red ribbon' and found the exact same one on your website.
 
My son was OVER THE MOON to receive the koala in the post and last night went to bed saying 'Mummy, I am really, really really happy. I am so glad koala is back!'
 
Thank you again for such a prompt delivery. VERY much appreciated!
 
Best wishes,
One chuffed Mummy and one really really really happy 2 year old!"
 - Janine and Alex M from Watford, Hertfordshire, England 16/01/10

"Hello Adrian, Gifts arrived today and I am very happy. Thank you very much.
All the best, Ken" -
Ken of Glenorchy in Tasmania, Australia 26/11/09

"Hi Adrian, I received the parcel over the weekend. Everything is in order (and very well wrapped!) My husband is impressed with my internet shopping…. Thanks again, Linda S... "
 - Linda S, Geotechnical Superintendent, St Barbara Limited, Leonora, Western Australia 31/08/09

"Hi Adrian, I forgot to reply to say that my order arrived on time on Friday.
Thanks for your excellent service and for the items which are all of excellent quality. 
Best wishes, Juliet" -
Juliet, Research Psychologist for Woolcock Institute of Medical Research, Camperdown, NSW, Australia 03/08/09
 

"Hi Adrian
Just replying to your phone message today. The Gloria [Petyarre] painting arrived last week and we already have had it stretched and hung on the wall. It looks fantastic, great energy. Thanks for all your help – I hope you can find an equally beautiful painting to replace this one!
Kind Regards
Deidre" -
Deidre and Geoff C from Mount Macedon in Victoria, Australia 14/07/09

"Dear Adrian,
I arrived home from our trip [to Australia] (Weds 4/29-in the am) and my package was sitting in my living room- Every thing is GREAT ! and thank you so much for being so helpful and getting that out to me quickly...
As I was planning our trip to visit you guys... I was on your website looking at gifts-ideas etc. - thinking of all the folks I would love to bring some part of Australia home to...co-workers of course but more so for my patients (little old people tethered to their "dialysis" chairs) who will never be able to have the opportunity I just had.
I am their RN-nurse and just wanted to let them know I was thinking about them...........
I had a great time in Australia- Sydney( even went to a Ballet at the Opera house) Uluru/Ayers rock, The Great Barrier reef, Palm cove-Rainforest area, and last- the Australian Zoo (Steve Irwin's)  -yes we love him over here and did think he was kooky at times-but he had a clear and beautiful message...
 
Australia is Big! and we are planning to come back for sure...
It was nice being able to plan and have my gifts sent - instead of worrying about trying to buy another suitcase or stuff every-thing into our already "sausage" looking cases (who knew dirty laundry could expand so much!)
Again thankyou for being so helpful and generous in getting these special mementos to me..." - Nick and Roxanne purchased their 25 gifts from our online shop while they were in Australia at the end of their holiday just before returning to the USA ( Redondo Beach in California ) 01/05/09

"Great, thanks so much for all your help with this, its been very easy!!"
 -
Jocelyn H from Tokyo, Japan 24/04/09

"Hi Adrian
I’ve forwarded your email to my friend in Scotland. She is going through chemo and is desperate for this cream which she can no longer buy in the UK. It has been very hard to track down in Australia, but thanks to your efficient and friendly response she will be able to get some.  Thanks again." -
Alison H of Australia (about Yiyangu body products) 20/02/09

"Hi Adrian, Just to let you know the keyrings arrived this morning (in record time I believe!) and they were exactly what we wanted, so thank you very much for your assistance with it all. Kind Regards, Tarryn" - Tarryn, Marketing Consultant at CRS Ltd in Manchester, England 17/01/09

"I am a British soldier on exchange here in Australia and I would like to thank you for your help when I purchased 2 boomerangs this morning. I look forward to receiving your goods and I will more than likely purchase more from your store before I deploy back to the UK in August. Again your help this morning was much appreciated thank you." - Jason who was staying in Sydney 24/07/08

"Hi, I would like to thank you very much for the parcel that I received today 23 July.
Each item was carefully wrapped, and came without any damage.
Thanks again , keep up the great work. Have a nice day. Bye from Canada." -
Eugenia from Quebec in Canada 24/07/08

"Hi, I just got here and saw the coupon with free shipping.
That was a great idea, because sometimes the order that I've placed in the past, the shipping cost more than the items. Once again, thank you for the offer.
Have a nice day." -
Eugenia from Quebec in Canada 10/07/08

"I recently placed an order for 80 postcards on your website as a wedding favour to each of our guests on our approaching wedding day. I have received them and they are perfect and just what I was after so thank you very much." - Christine from Bristol, UK 16/06/08

"I would like to take this opportunity on behalf of our school community to sincerely thank you and your business for the donation of koala badges [actually, cling koalas]. Our students J----- and D---- and their teacher Mrs T------- are extremely fortunate to be heading off to France to represent not only themselves, our School, our State but also Australia through a competition run by Veolia Environment.
I'm sure the lucky travellers will have a wonderful time handing the little koalas out on their trip in Paris.
Thanks you once again for supporting our school." -
Received in a letter from Cheryl, the Office Manager from St. Francis Catholic Primary School, Tannum Sands, QLD, Australia 04/06/08

"Thank you for your reply clarifying the matter [regarding shipping address]. Will let you know when the order arrives. Very happy with your service. Thanks again..." - Ken and Janet who reside in the USA but were staying in Glenorchy, Tasmania, Australia at the time 13/05/08

"We hope that the family will love the boomerangs and that we will be dealing with you in future. Many thanks. JH" - Janet from the USA whose fiance is Australian 12/05/08

"Dear Adrian, Yesterday I have received my order. Faster than I could think. The Macadamia nuts are excellent. Thanks for your cooperation and best regards..." - Cristina from Barcelona, Spain 11/05/08

"Hello, Thank you very much for the parcel that I got today 6 May.
I would also like to thank you for wrapping each item individually.
Excellent service, as usual. Keep up the great work.
Have a nice day. Bye from Canada.
P. S Thanks for clipping the Hat Pins Kangaroo, on the bottom of the paper that says:
Proudly made from Australia." -
Eugenia from Quebec in Canada 7/05/08 (date in Australia)

"Dear Adrian, Books arrived this morning - they are lovely thank you!" - Anne from Lilydale, VIC, Australia 7/04/08

"Adrian, Just to let you know that the ordered item [soft toy koala with flag] got here today safe and sound. Many thanks for a job well done!" - Felise from Limburg in Belgium 21/03/08

"May I say that I was so happy to come across your web site. I refuse to buy
Chinese made Australian souvenirs and as I am staying with a family in Peru, a
country of very diverse handicrafts, I was so pleased to find the metal
bowls. I know many more people are keen to buy local craft so hope your
business thrives." -
Jill from Beerburrum, QLD, Australia 4/02/08

"Thank you, I received the boomerang and book today, both are perfect, my USA friend will love them." - Carmen from Telarah, NSW, Australia 30/01/08

"I received the coasters & mug that you sent in exchange of the single silver coaster that I purchased. Thankyou for your great service. I am very happy with everything." - Michele from Wagga Wagga, NSW Australia 22/11/07

"Just a quick note to say the goods arrived this morning and to thank you for the prompt service." - Richard from Sydney, NSW, Australia 06/09/07

"I would like to thank you so much for your outstanding & exceptional customer service. I am truly impressed." -
Received with two bottles of quality wine through the post in a card from Miffy in Melbourne, Victoria, Australia 14/08/07

"I would like to thank you so much for the exceptional service and especially for the wonderful packaging of my parcel which arrived today about 40 minutes ago.
I would like to especially thank you, Adrian for sending my parcel by Express Post. I am very impressed by the standard of your fantastic wrapping & packaging.
Adrian, you have been absolutely sensational with all the many dramas behind my delayed payment and I thank you so much for your understanding." -
Miffy from Melbourne, Victoria, Australia 07/08/07

"Adrian, Thanks mate for the bank details, I made the transaction without a problem. Thank you for for your help and patience. Cheers."
- Mick from Forest Lake, Queensland, Australia 29/06/07

"Received my shipment today and I'm delighted with the goods! (Wish I'd ordered more...) THANK YOU!" -
Alexandra from London, Ontario, Canada 26/06/07

"Hi Adrian, I've no doubt everyone will love their presents; your products look beautiful! Shopping online with you certainly saved me a lot of hassle trying to find someplace that stocked a wide enough variety of items! I look forward to receiving my order. Regards, Sharon" - Sharon from Reynella, South Australia 13/05/07

"Dear Adrian, Thank you for your quick response to my order. I have received the boomerangs already."
- Patricia from Cichester, West Sussex, England 11/05/07 [Parcel dispatched Tuesday 8th May - admittedly, 3 days delivery time to the UK is freakishly fast]

"Thanks so much, it was a pleasure [doing business] with you, as well. I look forward to doing business with you in the future. Thanks so much!" -
Amanda from Westlake Village, California 19/04/07


"Your company has made it a joy to purchase gifts we forgot to pick up on our visit to your most enjoyable country!"
- Mignon from Los Angeles, California 14/04/07

"Hi, Just to let you know that my order arrived first thing this morning and I am delighted - they're gifts for students who worked really hard on a school production set in Australia. I'll be able to write all the cards over the Easter break so I'm most grateul for your really speedy service. Thanks very much and best wishes,
Sian"
- Sian from Liverpool, Great Britain 03/04/07 [Parcel dispatched Friday 23rd March]

" Hello Adrian, I received my boomerang. It was delivered exactly on
the scheduled day - 27th[February]. I like it a lot, we already tried to throw it and
finished fishing for it in the snow. It was a lot of fun. Thanks! Best wishes, Olga "
-
Olga from Petropavlovsk-Kamchatsky, Kamchatka, Russia 02/03/07 [Parcel dispatched 6th February]

" Hi. Just thought I'd say .... your service was wonderful, the hat came way before the estimated date! What service...I am delighted with the hat! Thanks again...I shall be recommending your site!!!! Kate x x " - Katherine from Bury, Lancashire, Great Britain 15/12/06

" Thank you very much for your help! I really appreciate the great customer service. I will pass your site along to my parents who also need to get gifts to the relatives in Perth [Australia]. Happy Holidays, Emily " - Emily from Akron, Ohio 1/12/06

" You're very kind, often are in need of Australiana gifts so will add your
company to the email list! Regards, Sam " -
Samantha from Melbourne, Australia 22/11/06

" Thank you so much for your help .... I really appreciate you getting back to me so quickly. " -
Jill from Bloomington, Indiana 21/11/06

" Hello Adrian. We have recently received the gifts we ordered and were very impressed with the speedy service and the high quality of the products. Thank you, very much appreciated, we will order again! Regards " -
Alice from Hatton Vale, Queensland, Australia 21/11/06

" Hi Adrian, Thank you very much for your quick response and follow up. This is the first time I notice anyone online following up with an incomplete order. Very good business practice. Thank you, Norlan " -
Norlan from Alameda, California 18/11/06

" Hi Adrian,
Thank you for your email. As you had surmised I was initially a little put off by the shipping charges but also I was looking at your website whilst at work and didn't really have the opportunity to go through the full transaction there and then. Instead I decided to re-visit later on. I greatly appreciate the discount you have given me on the shipping, especially as I realise the package will have to travel half way around the world to get to me. To be honest it was the realisation of that which caused my hesitation in the first place and made me wonder about finding something a little more 'local'.
I have gone ahead and ordered the items now. They are intended to be part of an engagement present for my sister who is in the process of emigrating to Australia and has a rapidly growing enthusiasm for all things Australian!
Thanks again and I look forward to receiving the items through the post.
Best regards
Robert "       
    - Robert from Nuneaton, Warwickshire, Great Britain 4/10/06

" Hello Adrian.
Thank you for your quick reply. I was trying to place an order but I do not understand how it works with the payment ... Can you please tell me how it works?
Regards
Katja "              -
Katja from Groningen, The Netherlands 29/09/06

" Thanks for your promptness Adrian! Cheers " -
Phi from Melbourne, Australia 19/09/06

" Adrian, We received the package a few days ago, and [we are] very satisfied with it. Thank
you so much for everything. Regards, Ryan " -
Ryan from Miyako-gun, Fukuoka, Japan 10/09/06

" I found your place was the best place to buy my presents. Thank you
very much. Regards, Ryan " -
Ryan from Miyako-gun, Fukuoka, Japan 23/08/06